M-KOPA
The Retention Manager leads Uganda's customer retention and telesales operations, focusing on converting existing customers into repeat-product sales through disciplined campaign execution and performance management. This role involves designing campaigns, coaching team leaders, and partnering with cross-functional stakeholders to remove conversion blockers and drive revenue growth. The position requires a commercially minded leader who manages outcomes and builds a high-accountability sales culture.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
2011
M-KOPA is a fintech and consumer-tech company that enables affordable, pay-as-you-go access to essential devices, including solar energy systems and smartphones. Customers pay a small upfront amount and then make periodic micro-payments via mobile money until they own the device. The company focuses on financial inclusion and improving households’ energy and connectivity through accessible technology across Africa. Its tagline, Smart Phone, Smart Money, Smart Choice, highlights its model of affordable ownership through connected devices and flexible payments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for M-KOPA.
M-KOPA didn’t post a salary, so this is our estimate from similar listings.
Retention and Telesales Subject Matter Expert (SME)
ionos
Inside Sales Rep-Hourly + Commission-Can live anywhere in U.S.
CVS Health
Telesales for Retention
Siam Commercial Bank Public Company Limited
Telesales & Retention Advisor
Oracle
Conversion and Retention Agents
Levergate
Telesales Retention for Ontario
ComeOn Group