Everything Managed
The Retentions Agent role supports customers at key moments in their journey by retaining those considering leaving the business and assisting those facing financial difficulties. This position focuses on delivering positive customer outcomes through professional, empathetic, and solution-focused conversations. The role involves managing customer interactions to achieve retention and performance targets while maintaining high service standards.
Everything Managed Group is a leading provider of sustainable waste management solutions for businesses across the UK. The company helps thousands of customers with environmentally friendly and compliant waste disposal, operating a range of businesses within the waste management sector to serve organisations of all sizes. Based in Newcastle upon Tyne, Everything Managed Group is one of the fastest-growing businesses in the region, with revenue growing from £25m to £60m over three years.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Everything Managed.