Retrieval Team Lead

The Retrieval Team Lead leads a team of Retrieval Specialists to manage production, retrieval completion rates, turnaround times, quality, and compliance targets for a large-scale healthcare retrieval program. This role involves real-time monitoring, coaching, and process improvement while serving as the primary point of contact for high-volume provider relationships and escalations. The position requires strong leadership, analytical skills, and a deep understanding of US healthcare medical record retrieval workflows and HIPAA compliance.