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Revenue Cycle Operations Training Specialist at Mercyhealth - ApplyBlast

Revenue Cycle Operations Training Specialist

Mercyhealth

4 months ago

3.4 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

This role manages training programs, competency testing, and workflow documentation within Healthcare Revenue Cycle Operations. The incumbent prepares educational materials, conducts quality audits, and facilitates Lean initiatives to improve organizational performance and patient financial services.

Responsibilities

Design and coordinate training sessions and competency testing for revenue cycle staff
Develop presentation materials and maintain master training calendars
Conduct quality audits across patient access and financial services areas
Document department workflows using Microsoft Visio and identify improvement opportunities
Partner with management to implement Lean initiatives and performance metrics analysis