Revenue Operations Program Manager

About this role

Responsibilities

• Own the end-to-end RPM program: tracking, reporting, and continuous improvement of revenue billing and insurance operations workflows
• Manage billing cycles, revenue reconciliation, and invoice accuracy across customer accounts
• Coordinate with insurance partners and internal stakeholders to ensure claims, authorizations, and reimbursements are processed accurately and on time
• Identify bottlenecks and inefficiencies in billing and insurance workflows; propose and implement solutions
• Build and maintain dashboards and reports to track key RPM metrics (collection rates, denial rates, billing cycle time, etc.)