Widewail
The Review Response Specialist writes professional, on-brand replies to online reviews and social comments for local businesses, protecting and strengthening their reputation while considering search visibility. This production-focused role requires handling high volumes of responses with strict attention to quality, turnaround times, and client voice discipline. The position involves direct client communication to manage difficult situations and negative reviews, ensuring customer feedback is addressed effectively.
Headquarters
Burlington, Vermont, United States
Company Size
11-50 employees
Founded
2017
Widewail is a reputation and customer-experience platform built for the automotive industry. It provides automated review generation, surveys, video testimonials, review response, and customer experience intelligence to help dealerships and automotive businesses manage and amplify their online reputation. By combining automation with insights and response workflows, Widewail helps clients generate more reviews, improve ratings, and surface actionable CX data to drive better business outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Widewail.