Risk Operations Specialist

Melio(6 days ago)

RemoteFull TimeJunior$46,513 - $62,871 (estimated)Risk & Compliance

About this role

The Risk Operations Specialist at Melio joins the team that protects the platform from bad actors and manages risks that could impact product performance, finances, and customer experience. The role focuses on detecting and investigating fraud, account compromise, policy violations, and unusual platform usage across Melio’s payment flows. This position is part of the Risk & Compliance organization within Melio/Xero and supports US workdays.

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Required Skills

Fraud Detection
Investigation
Risk Assessment
KPI Management
Communication
Collaboration
Problem Solving
Attention To Detail
QA Monitoring
Escalation Handling

About Melio

meliopayments.com

Melio is a B2B payments platform that simplifies accounts payable and receivable for small businesses, accountants, and bookkeepers. It provides online bill-pay and get‑paid solutions—letting businesses pay vendors (ACH, card, or check) and collect payments digitally—with scheduling, approvals, tracking, and reconciliation tools. Melio also offers integrations and partner APIs so its payment flows can be embedded into accounting and software platforms. Customers use Melio to streamline bill processing, improve cash flow visibility, and reduce manual bookkeeping overhead.