Risk Support
QED Investors
About this role
A Customer Service role focused on risk and fraud management, providing accurate resolutions to customer inquiries related to payments, chargebacks, stolen cards, and fraud detection. The job involves data documentation, trend analysis, and monitoring transactional activity to ensure customer satisfaction and prevent unauthorized transactions.
Skills
About QED Investors
qedinvestors.comQED Investors is a venture capital firm that backs companies transforming financial services and fintech. Founded by Nigel Morris and Frank Rotman, QED focuses on data-driven, credit- and customer-acquisition‑intensive businesses across lending, payments, banking, insurance and personal finance at the early and growth stages. The firm combines capital with deep domain expertise, operational support and a broad founder network to help portfolio companies scale. QED is known for its sector specialization and track record of backing category‑defining fintechs.
Recent company news
FinTech GlobalCobre launches real-time B2B payments in Colombia
Jul 14, 2025
BitgetFranco-Nevada's Potential in Copper May Yield Returns with Cobre Panama on the Horizon
1 day ago
Business WireCobre and TerraPay Partner to Provide Businesses Globally with Seamless Cross Border Payments
Oct 27, 2025
BNamericasPanama and First Quantum pave the way for a possible agreement for Cobre Panamá
Oct 30, 2025
Yahoo FinanceCobre Becomes the First Platform to Enable Real-Time Interbank B2B Payments in Colombia
Jul 11, 2025
About QED Investors
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for QED Investors.
Salary
$59k – $79k
per year
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