Risk/Fraud Lead
ether.fi(27 days ago)
About this role
The Risk/Fraud Lead at Ether.fi is responsible for overseeing fraud operations for the company's global credit card program, focusing on real-time monitoring, fraud detection, and mitigation strategies. This role involves managing disputes, running investigations, and collaborating with engineering and customer experience teams to enhance fraud detection systems and improve card approval rates. The ideal candidate will have strong analytical skills, domain expertise in card and payment fraud, and the ability to develop and implement operational processes to safeguard the card program.
Required Skills
- Fraud Monitoring
- Incident Response
- User Behavior Detection
- Card Testing Mitigation
- Merchant Abuse Detection
- Root-Cause Analysis
- SOP Writing
- Analytical Skills
- Card Fraud Expertise
- Fraud Rules Tuning
+8 more
Qualifications
- 6+ years experience in card fraud or risk operations
About ether.fi
ether.fiether.fi is a platform that enables institutions to securely stake Ethereum (ETH) with a focus on transparency and compliance. It offers custom custody solutions and a white-glove service through the ether.fi Fund, catering specifically to the needs of enterprise clients. In addition to staking, ether.fi provides innovative features such as a crypto credit card and the ability to earn on various digital assets including ETH and Bitcoin (BTC), all while ensuring users maintain full control over their cryptocurrencies.