CAI
The RMA Coordinator manages the end-to-end return merchandise authorization process for data center components and servers across global sites, ensuring timely and compliant processing. This role serves as the primary liaison between technical teams, supply chain, and vendors to coordinate repairs, replacements, and spare parts inventory. The position focuses on maintaining accurate records, tracking performance metrics, and supporting continuous improvement initiatives to optimize RMA cycle times and costs.
CAI helps organizations leverage technology, people, and processes to solve business problems, enable savings, and spur innovation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for CAI.