Nexcess
The RMA Specialist supports 24/7 data center operations by managing hardware lifecycle tasks such as setup, testing, diagnostics, repair coordination, and RMA processing to ensure reliable infrastructure. The role involves inventory management, hardware audits, firmware updates, and participation in on-call rotations while collaborating with internal stakeholders and vendors.
Headquarters
Lansing, Michigan, United States
Company Size
51-200 employees
Founded
2000
Nexcess is a managed web hosting provider (part of the Liquid Web family) that specializes in performance-optimized hosting for WordPress, WooCommerce, Magento/Adobe Commerce, and PHP applications. It offers fully managed infrastructure with features like built-in caching and CDN, automatic scaling, daily backups, PCI-compliant e‑commerce environments, and developer tools for staging and deployment. Nexcess targets merchants and agencies that need high-performance, secure, and scalable hosting with 24/7 expert support and global data center options.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nexcess.
22% below the average for this role
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