Pelican
An RMS Call Center Agent at Peli BioThermal supports the company's reusable packaging return program by proactively engaging customers to coordinate asset returns and resolve inquiries. This role involves initiating outbound calls, updating customer records within internal systems, and educating clients on environmental sustainability initiatives while meeting performance metrics.
Headquarters
Torrance, California, United States
Company Size
1001-5000 employees
Founded
1976
Pelican Products is a global maker of high-performance protective solutions, best known for its rugged, watertight, crushproof cases that protect cameras, electronics, instruments, and other critical gear. The company also produces temperature-controlled packaging and cold-chain solutions (Pelican BioThermal), portable lighting systems, and accessories for professional and consumer markets. Pelican’s products are built for demanding environments and are widely used by military, first responders, photographers, and industrial customers, with customization options and industry-leading warranties.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pelican.
Pelican didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role