RN Call Center - Straight Nights
10000 Sanford(1 month ago)
About this role
Telephone triage nurse role in Sanford Health’s My Sanford Nurse call center providing telehealth services across all ages. The position delivers patient education, care coordination, and clinical assessment via phone using established protocols and EMR documentation. It supports timely access to appropriate care and collaborates with providers and clinic teams.
Required Skills
- Telephone Triage
- Patient Education
- Care Coordination
- Clinical Assessment
- Critical Thinking
- EMR Documentation
- Crisis Intervention
- Documentation
Qualifications
- BSN (Preferred)
- RN License
- Multistate RN (NLC)
- BLS
- ACLS
- PALS
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