fanucamerica
The Robot Phone Technical Specialist provides advanced telephone-based technical support and troubleshooting for FANUC robotics controllers, mechanical systems, and related equipment to internal and external customers. This role involves diagnosing issues, creating service requests and quotes, and collaborating with engineering and sales teams to resolve complex technical problems. The position requires strong expertise in FANUC products and a commitment to maintaining high customer satisfaction standards.
Headquarters
Rochester Hills, Michigan, United States
Company Size
501-1000 employees
Founded
1982
FANUC America is the U.S. arm of FANUC, a world-leading supplier of industrial robots, CNC systems and ROBOMACHINE automation equipment. The company provides robots, controllers, software, integration services, parts and field support designed to boost manufacturing productivity, quality and uptime across automotive, aerospace, plastics, electronics and general industry. FANUC emphasizes reliable, easy-to-use, cost‑effective automation solutions with global service, training and lifecycle support. Manufacturers choose FANUC for proven performance, broad product coverage and deep expertise in factory automation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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fanucamerica didn’t post a salary, so this is our estimate from similar listings.
40% below the average for this role