ROI Specialist

The ROI Specialist provides support at a specified client site for Release of Information requests, including processing patient medical record requests. The role involves reviewing requestor information in accordance with HIPAA guidelines, answering phone calls, and handling walk-in customers. The specialist is responsible for logging and scanning medical records into the ROI On-Line database and processing requests from physician offices. This position requires strong attention to detail and the ability to work independently to meet production goals.