Rooms Controller

A Rooms Controller at Club Wyndham Kingsgate Resort acts as a liaison between Guest Services, Housekeeping, Engineering, and Reservations to coordinate day-to-day guest room inventory. The role involves organizing room moves, controlling maximum occupancy, supervising upgrades, and ensuring high-quality standards while adhering to safety protocols like OSHA and GHS regulations. Responsibilities include managing group and VIP room bookings, maintaining room pools, and communicating priority arrivals with resort leadership.