RR-0311518 - Analyst II Infrastructure Services
DXC Technology(26 days ago)
About this role
A Modern Workplace Support Technician at DXC Technology provides frontline user support for hardware, software, and connectivity issues across enterprise environments. The role focuses on troubleshooting devices, supporting Windows 11, Outlook and Office, and assisting with VPN, LAN/Wi‑Fi, and mobile device configurations. It involves using remote support tools, ticketing systems, and following ITIL incident management practices to ensure quality service.
Required Skills
- Hardware Support
- Software Support
- Troubleshooting
- Windows 11
- Active Directory
- Outlook
- Office Suite
- VPN
- Networking
- Ticketing
+3 more
About DXC Technology
dxc.comDXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.
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