Station Casinos
The R&S Guest Support Supervisor oversees the day-to-day operations of the Race & Sports Book Guest support team, ensuring timely and accurate resolution of player inquiries across multiple channels. This role involves coaching agents, managing performance metrics, and analyzing reporting data to drive staffing and process improvements. The supervisor serves as the primary escalation point for complex player issues and ensures compliance with regulatory standards.
Headquarters
Las Vegas, Nevada, United States
Company Size
10001+ employees
Founded
1976
Station Casinos is a Las Vegas-based casino and resort operator that has served the local community since 1976, with a portfolio of resort and neighborhood casino destinations across the Las Vegas valley. They offer gaming, hotels, dining, entertainment, spas, and meetings and events across properties such as Red Rock Resort, Durango Casino & Resort, and Green Valley Ranch. Their Boarding Pass rewards program allows guests to earn and redeem points across all participating Station Casinos destinations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Station Casinos.
Station Casinos didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role