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© All Rights Reserved. ApplyBlast.com
Alignity Solutions
The RSA Archer L1 Support Analyst role involves managing and resolving customer-reported issues through CRM tools while engaging with clients via phone and email. The position requires assessing technical problems, documenting case details, and collaborating with senior engineers to ensure timely resolution or escalation. This is a 24x7x365 support role that may require working flexible shifts, including weekends and holidays.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alignity Solutions.