SaaS Customer Experience Consultant - Remote
TransUnion
About this role
A SaaS Customer Success Consultant at TransUnion supports day-to-day operational and technical questions for support customers, ensuring solutions meet SLA standards. The role involves providing expertise on fraud and identity platforms, managing customer relationships, and collaborating with cross-functional teams to deliver high-quality results. It is a remote position with occasional in-person events.
Skills
Qualifications
About TransUnion
transunion.comTransUnion is a global information and insights company that provides credit reporting, risk analytics, identity verification, and fraud prevention solutions for businesses, consumers, and public sector organizations. The company helps organizations make informed decisions and helps consumers understand and manage their credit and personal information. TransUnion operates in the financial services and data analytics industry.
Recent company news
TransUnionTransUnion Investor Day to Highlight Its Next Chapter of Growth – Innovation at Scale, Value that Endures
2 days ago
ProPublicaCredit Bureaus Are Leaving More Mistakes on Frustrated Consumers’ Reports Under Trump’s CFPB
2 days ago
CU TodayTransUnion Launches AI Analytics Orchestrator Agent To Speed Credit Insights
3 days ago
MarketBeatTransUnion (NYSE:TRU) Price Target Lowered to $100.00 at Morgan Stanley
21 hours ago
Stock TitanTransUnion targets high-single digit growth, more cash back to shareholders
2 days ago
About TransUnion
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for TransUnion.
Salary
$85k – $114k
per year