SaaS Customer Helpdesk Specialist

OptiSigns Inc.(1 year ago)

Houston, TXOnsiteFull TimeJunior$72,618 - $96,782 (estimated)Customer Success

About this role

An early-career SaaS Customer Success Specialist at OptiSigns supporting its digital signage platform. The role focuses on delivering a world-class customer experience while learning technical product and hardware integration across software and embedded devices. This on-site Houston position offers clear career growth into senior customer success, product management, or inside sales and includes opportunities to attend industry events.

View Original Listing

Required Skills

Product Demos
Onboarding
Troubleshooting
Technical Support
CRM
Ticketing Systems
A/V
Embedded Systems
Raspberry Pi
Communication

+4 more

About OptiSigns Inc.

optisigns.com

OptiSigns is a dynamic digital signage software platform that empowers businesses to transform any screen into an engaging display. With its user-friendly content management system, companies can easily schedule, manage, and update multimedia content remotely, enhancing audience engagement and boosting sales. The cloud-based solution supports various content types, making it adaptable for diverse uses, including promotions, announcements, and interactive content. OptiSigns is tailored for businesses of all sizes, ensuring reliable, 24/7 operation with robust customer support.