SAFe Release Train Engineer (RTE)

The SAFe Release Train Engineer (RTE) facilitates and leads the Agile Release Train (ART) to support the modernization and transformation of the Center for Medicare and Medicaid Services (CMS) legacy Contact Center CRM platform. This role involves coordinating cross-team dependencies, driving continuous improvement, and ensuring alignment between technical strategy, business goals, and execution across the modernization roadmap. The position requires close collaboration with CMS stakeholders, product managers, and delivery teams to manage program backlogs, facilitate Agile ceremonies, and oversee phased production deployments.