Safety Quality Patient Experience Specialist II

Cleveland Clinic

3 days ago

3.7 on Glassdoor

Fairview Hospital

Onsite

Full Time

Senior

1 applicant

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About this role

A Safety Quality Patient Experience Specialist II at Cleveland Clinic Health System focuses on improving patient safety, quality, and experience through continuous improvement initiatives and regulatory compliance.

Skills

Qualifications

Bachelor’s Degree in nursing, Healthcare Administration, Business, Engineering, or related fieldCertified Patient Experience Professional (CPXP) required within one year of hireCertified Patient Safety Professional (CPPS) or Certified Professional in Healthcare Quality (CPHQ) required within one year of hireSeven years of related experience with safety, quality, patient experience and Performance Improvement program or related healthcare experiencePrevious experience in working with Joint Commission, HFAP, CMS surveys process preferably in a leadership/coordination role

About Cleveland Clinic

clevelandclinic.org

Cleveland Clinic is a not‑for‑profit academic medical center founded in 1921 that provides comprehensive clinical and hospital care across a large integrated health system. It is known for world‑class specialty care, multidisciplinary teams, and leadership in medical research, education, and health information. The organization operates hospitals, outpatient centers and digital/telehealth services, and employs roughly 65,000 staff to serve patients regionally and internationally.