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Sales and Account Support at Lyra Health - ApplyBlast

Sales and Account Support

Lyra Health

3 months ago

3.5 on Glassdoor

Wallisellen, Zurich, Switzerland

Onsite

Full Time

Medior

0 applicants

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About this role

The role serves as a central link between Sales, Account Management, and Customer Service teams, providing administrative support, handling client communications, and improving back‑office processes. It involves managing a portfolio of SMB clients in Switzerland, preparing reports, and responding to B2B inquiries via phone and live chat.

Responsibilities

Provide administrative support to Sales and Account Managers
Serve as primary contact for small and medium‑sized business clients in Switzerland
Prepare customer usage statistics and management reports
Manage incoming B2B calls and respond to Live Chat inquiries
Organize and continuously improve commercial back‑office processes

Skills

About Lyra Health

lyrahealth.com

Headquarters

Burlingame, California, United States

Company Size

501-1000 employees

Founded

2015

View Profile

Lyra Health is a workforce mental health company that partners with employers worldwide to deliver evidence-based mental health and well‑being services to employees and their families. It combines a vetted network of therapists, coaches, psychiatrists, and digital programs with personalized care navigation and data‑driven measurement to match people to the right care quickly. Lyra’s platform supports therapy, coaching, medication management, and scalable digital interventions, and offers outcomes reporting and integrations for HR and benefits teams. Employers use Lyra to improve access to care, reduce the impact of mental health on productivity, and measure clinical and business outcomes.