Sales and Customer Care Specialist
Trupanion
About this role
A Sales and Customer Care Specialist at Trupanion provides support to pet owners, educates them about pet insurance, and helps close sales through phone interactions. The role emphasizes building genuine connections, problem-solving, and offering excellent customer service in a flexible, remote working environment.
Skills
About Trupanion
trupanion.comTrupanion is a pet medical insurance company that provides coverage for cats and dogs to help owners manage veterinary costs for accidents, illnesses, and hereditary conditions. It offers a single comprehensive policy with optional add‑ons and benefits designed to simplify care, and typically supports direct payment to participating veterinarians to reduce out‑of‑pocket expense. Trupanion emphasizes fast claims processing (including a mobile app) and lifetime coverage for qualifying conditions once the deductible is met. The company operates in multiple countries and partners with veterinary hospitals and clinics to streamline enrollment and treatment.
About Trupanion
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Trupanion.
Salary
$75k – $85k
per year
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