Sales and Customer Care Specialist

Trupanion

2 days ago

Remote

Full Time

Junior

0 applicants

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About this role

A Sales and Customer Care Specialist at Trupanion provides exceptional customer service, supports pet insurance needs, and drives sales through effective communication and problem-solving.

Skills

Qualifications

Fluency in EnglishProfessional proficiency in German or FrenchB1 working proficiency in the other language2+ years’ experience in a member-facing roleSwiss Non-Life insurance mediary license

About Trupanion

trupanion.com

Trupanion is a pet medical insurance company that provides coverage for cats and dogs to help owners manage veterinary costs for accidents, illnesses, and hereditary conditions. It offers a single comprehensive policy with optional add‑ons and benefits designed to simplify care, and typically supports direct payment to participating veterinarians to reduce out‑of‑pocket expense. Trupanion emphasizes fast claims processing (including a mobile app) and lifetime coverage for qualifying conditions once the deductible is met. The company operates in multiple countries and partners with veterinary hospitals and clinics to streamline enrollment and treatment.