Sales and Marketing

This role involves overseeing staff, guest, and interdepartmental interactions for Caesars Rewards, Bus Operation, and Box Office areas at Caesars, Harrah’s, and Tropicana Atlantic City. The position focuses on promoting the Caesars Rewards program, ensuring superior customer service, and maintaining 100% guest satisfaction. Responsibilities include managing staffing, handling customer complaints, coordinating charter bus arrangements, and ensuring compliance with regulatory requirements.