Instinct Science
A Sales & Customer Experience Operations Manager at Instinct Science owns the operational systems and processes that drive performance across the post-lead customer journey, from sales pipeline management to onboarding, retention, and expansion. The role involves designing AI-powered workflows, automating manual processes, and ensuring seamless handoffs between teams to enhance customer experience.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
51-200 employees
Founded
2017
Instinct is a modern, cloud-based veterinary practice management software company serving emergency, specialty, general, and urgent care practices. Its platform brings together a veterinary PIMS (Instinct EMR), AI-powered SOAP note scribing (ScribbleVet), clinical decision and prescribing support (Standards and Plumb's), automated charge capture, and digital treatment plans. The company operates in the veterinary software and health technology industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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