SQM Group
A Sales Development Representative helps convert leads into sales opportunities by communicating with prospective clients, qualifying leads, and setting appointments for the sales team to close.
Headquarters
Coeur D'alene, Idaho, United States
Company Size
51-200 employees
Founded
1996
SQM Group provides automated quality assurance and CX analytics that analyze 100% of customer calls and interactions, using AI to predict customer satisfaction with up to 95% accuracy. Their platform automates QA workflows and delivers actionable insights — from agent performance and coaching opportunities to compliance and trend analysis — so contact centers can improve service consistently. Ranked #1 QA tool on G2 for user CSAT, SQM is used by customer experience and contact center teams looking to scale QA, reduce manual review, and drive higher satisfaction and operational efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SQM Group.
SQM Group didn’t post a salary, so this is our estimate from similar listings.