Sales Engineer
Fern(3 months ago)
About this role
A Sales Engineer at Fern is responsible for managing customer relationships during the technical evaluation and onboarding of the product, ensuring a smooth transition to live operation. This role involves project management, direct user education, and contributing to documentation based on user feedback, with a strong focus on understanding APIs, SDKs, and relevant programming languages like HTML, JavaScript, and TypeScript. The Sales Engineer also engages with clients to address their developer experience needs and influences product direction through hands-on input.
Required Skills
- Customer Relationship Management
- Onboarding Process
- Project Management
- Documentation Writing
- User Education
- API Understanding
- SDK Knowledge
- HTML Proficiency
- JavaScript Proficiency
- CSS Proficiency
+6 more
About Fern
buildwithfern.comFern is a cutting-edge platform designed to streamline API development by enabling users to generate SDKs in multiple programming languages from OpenAPI specifications. It offers tools for creating interactive API documentation, making it easier for developers to integrate and utilize APIs effectively. With a focus on enhancing the developer experience, Fern provides comprehensive resources and support to accelerate the development process and improve overall workflow efficiency.