Sales Lead (Outbound)

The Economist Group(1 month ago)

HybridFull TimeSenior$125,873 - $170,146 (estimated)Sales

About this role

The Sales Lead (Outbound), Customer Engagement Centres is a client-side vendor management role within The Economist's Sales Team focused on ensuring effective delivery of customer retention activity through an outsourced contact centre. The role acts as the primary liaison between The Economist and its contact centre partner, ensuring commercial and operational alignment and contributing to continuous improvement. It requires regular on-site engagement with partner sites and close collaboration across internal teams.

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Required Skills

Outbound Sales
Telemarketing
Vendor Management
Contact Centre
Performance Management
Quality Assurance
Reporting
Data Analysis
Coaching
Communication

+7 more

About The Economist Group

economistgroup.com

The Economist Group is a global media and intelligence company best known for The Economist magazine and a family of brands that deliver authoritative analysis on international business, politics and world affairs. It combines subscription journalism with data-driven research and forecasting (notably the Economist Intelligence Unit and Economist Impact), plus events, custom research and commercial content services to help organisations make strategic decisions. The Group serves a global audience of business and policy leaders, positioning itself as an independent, evidence-led partner for insight, forecasting and thought leadership.