Serval
The Sales Manager, Mid-Market - Central role involves building and leading a founding mid-market sales team at Serval, a company that develops an AI-native enterprise service management platform. The manager will be responsible for hiring, coaching, and scaling high-performing Account Executives while defining the company's commercial motion in the mid-market segment. This position requires a player-coach who will also maintain a personal book of business and close strategic deals to drive consistent revenue growth.
Serval is the AI-native Enterprise Service Management (ESM) platform built for the AI era. It automates employee requests, onboarding and offboarding, just-in-time access, and IT help desk resolution using AI-powered agents. Serval offers full-stack ITSM capabilities — including incident, problem, and change management — and can also serve as an automation layer on top of existing ITSMs like ServiceNow and Jira Service Management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Serval.