Sales Order Specialist

The Sales Order Specialist generates quotes and enters order information into relevant systems, supporting the quote to billing processes. They also consistently enhance customer experience through improving timeliness in service delivery by achieving the guaranteed average turnaround time, based on agreed product/process and reducing the resolution time with agreed quality for sophisticated requests and specialty accounts. The successful candidate is responsible for the order process for a designated group of customers or a designated geographical area, meeting requirements in an accurate and timely manner, providing expertise to internal and external customers in all related matters, thereby delivering customer happiness whilst ensuring that the company's goals and objectives are met.