Pencor
Blue Ridge Communications is seeking a Sales & Retention Supervisor to lead and develop a team within the Contact Center, driving performance metrics and fostering a positive culture. The role involves coaching agents, analyzing data to identify trends, collaborating cross-functionally, and supporting escalated customer interactions to achieve sales and retention goals. Success requires balancing strong leadership with operational support for Customer Care and Digital Support teams while maintaining alignment on service delivery strategies.
Headquarters
Palmerton, Pennsylvania, United States
Company Size
501-1000 employees
Founded
1955
Pencor Services, Inc. is a Palmerton, Pennsylvania–based communications company that presents itself as a leader in the communications industry and the parent organization for a group of related companies. Its website highlights the company’s history, the Pencor “family” of companies, and current career opportunities. Pencor’s corporate office is located at 613 Third Street, Palmerton, PA, and it accepts resumes at resumes@pencor.com. The site emphasizes long-standing industry presence and a focus on careers and company culture.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pencor.
Pencor didn’t post a salary, so this is our estimate from similar listings.
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