Metro Credit Union
The Sales & Service Agent role at Metro Credit Union serves as a trusted advisor and ambassador, delivering fast, accurate, and personalized support to members across phone and digital channels. This position involves resolving account inquiries, processing transactions, supporting lending needs, and promoting digital banking adoption while identifying opportunities to enhance members' financial well-being. The role requires balancing exceptional service with needs-based product recommendations and referrals to help members achieve their financial goals.
Headquarters
Chelsea, Massachusetts, United States
Company Size
201-500 employees
Founded
1926
Metro Credit Union is a member-owned, not-for-profit financial cooperative that serves local communities with consumer and business banking services. It provides a full range of products including checking and savings accounts, personal and auto loans, mortgages, credit cards, and online/mobile banking (including a dedicated mobile app). Metro positions itself around community service, competitive rates for members, and digital convenience combined with local member support and financial education.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Metro Credit Union.
31% below the average for this role