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Sales Support Agent at Trail Appliances Ltd. - ApplyBlast

Sales Support Agent

Trail Appliances Ltd.

3 months ago

Delta, British Columbia, Canada

Onsite

Full Time

Junior

0 applicants

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About this role

The Sales Support Agent provides post‑sale customer service for retail and builder orders, handling inquiries via phone, email, and text and coordinating payment, installation, and delivery. The role maintains accurate order records, communicates with internal teams, and resolves escalated customer issues to ensure a high level of service.

Responsibilities

Field customer inquiries via phone, email, and text
Coordinate order processing with internal departments
Maintain accurate customer records and shipment data

Skills

About Trail Appliances Ltd.

trailappliances.com

Headquarters

Richmond, British Columbia, Canada

Company Size

501-1000 employees

Founded

1974

View Profile

Trail Appliances is a Canadian appliance retailer that sells major-brand kitchen, laundry, and home appliances through its online store and a network of brick-and-mortar showrooms. Beyond product sales, it offers delivery, professional installation, in-home service and repairs, financing options, and extended protection plans. Trail focuses on a wide brand selection and local customer service, serving homeowners and contractors across multiple provinces in Canada.