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Sales Support Agent at Trail Appliances Ltd. - ApplyBlast

Sales Support Agent

Trail Appliances Ltd.

2 months ago

Delta, British Columbia, Canada

Onsite

Full Time

Junior

0 applicants

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About this role

The Sales Support Agent provides post‑sale customer service for retail and single‑family builder orders, handling inquiries via phone, email, and text. They coordinate with internal teams such as Purchasing and Dispatch to ensure accurate order processing, delivery, and installation, while maintaining detailed customer records.

Responsibilities

Field customer inquiries via phone, email, and text
Coordinate order payment, installation, and delivery with customers
Maintain accurate customer records and update database

Skills

About Trail Appliances Ltd.

trailappliances.com

Headquarters

Richmond, British Columbia, Canada

Company Size

501-1000 employees

Founded

1974

View Profile

Trail Appliances is a Canadian appliance retailer that sells major-brand kitchen, laundry, and home appliances through its online store and a network of brick-and-mortar showrooms. Beyond product sales, it offers delivery, professional installation, in-home service and repairs, financing options, and extended protection plans. Trail focuses on a wide brand selection and local customer service, serving homeowners and contractors across multiple provinces in Canada.