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Sales Support Analyst at HP - ApplyBlast

Sales Support Analyst

11 days ago

3.7 on Glassdoor

Heredia, Heredia, Costa Rica

Onsite

Full Time

Medior

0 applicants

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About this role

The Sales Support Analyst handles inbound and outbound calls to deliver an exceptional customer experience throughout the sales and order management lifecycle. This role investigates and resolves customer purchasing issues, ensuring timely order fulfillment while minimizing business risk. The position requires strong analytical thinking and customer-centric problem-solving skills to support both customers and internal stakeholders.

Responsibilities

Investigate and resolve customer order issues to ensure timely fulfillment
Collaborate with cross-functional teams to address complex order-related problems
Analyze sales data and prepare reports to support business decisions