Sales Support Specialist (Loan Processor) - Denver, CO (Remote/Hybrid)

Caribou Financial(21 days ago)

HybridFull TimeJunior$50,000 - $50,000Customer Operations

About this role

Caribou is a fintech company focused on helping customers refinance auto loans by pairing them with community banks and credit unions. This role serves as the customer’s primary post-sale contact to guide them through completing and signing required loan documents through to finalization. The position is based in Denver, CO with remote/hybrid options within the greater Denver area.

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Required Skills

Customer Support
Loan Processing
Document Collection
Contract Signing
Power Of Attorney
Stipulation Management
Inbound Calls
Outbound Calls
SMS Support
Email Support

+7 more

About Caribou Financial

caribou.com

Caribou is a growth and experimentation platform that helps digital teams optimize customer experiences through A/B testing, personalization, and analytics. It connects with analytics and messaging tools to run experiments, segment audiences, and deliver targeted campaigns across web and mobile. Teams use Caribou to drive higher conversion, retention, and lifetime value with data-driven workflows and real-time reporting.