Sales Support

This role is based at the Coleshill, Birmingham site and provides proactive support to the sales team by managing customer enquiries and ensuring a positive customer experience. The position serves as the first point of contact for inquiries via the Salesforce CRM system and telephone, handling order processing, stock checks, and complaint resolution. The role requires close collaboration with internal functions such as purchasing, warehousing, and supply chain planning to ensure timely shipments and efficient service.