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Salesforce Agentforce Consultants at Accenture - ApplyBlast

Salesforce Agentforce Consultants

Accenture

4 months ago

3.9 on Glassdoor

Auckland, New Zealand

Hybrid

Full Time

Senior

0 applicants

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About this role

This role is for a Salesforce Agentforce Consultant focused on designing and implementing AI-powered solutions that enhance customer experiences. You will collaborate with cross-functional teams to translate business requirements into scalable digital journeys using Salesforce platforms and GenAI technologies. The position requires a blend of solution design expertise, stakeholder management, and technical proficiency in conversational AI workflows.

Responsibilities

Design and deliver AI-powered Agentforce solutions and customer journeys
Lead journey mapping workshops to shape customer experience outcomes
Create scalable solution designs by translating business needs into technical specs
Collaborate with product owners and AI teams to integrate conversational solutions
Support testing, UAT, and ongoing optimization of deployed AI solutions

Skills

Qualifications

Salesforce Platform CertificationBachelor's Degree in Computer Science or related field

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.