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Salesforce Sales/Service Cloud Functional Lead at Highspring - ApplyBlast

Salesforce Sales/Service Cloud Functional Lead

Highspring

1 month ago

3.3 on Glassdoor

McLean, Virginia, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Salesforce Sales/Service Cloud Functional Lead serves as the primary client-facing subject matter expert, owning discovery, solution design, and client relationship management for Sales and Service Cloud implementations. This role involves translating business requirements into scalable Salesforce solutions, leading client workshops, and mentoring junior consultants. The position requires a blend of functional expertise, project execution, and strong client communication skills to drive successful technology investments.

Responsibilities

Lead client discovery workshops and requirements-gathering sessions for Sales and Service Cloud engagements
Design end-to-end functional solutions including process flows and configuration specifications
Serve as primary client-facing subject matter expert and mentor junior consultants

Skills

Qualifications

Salesforce Administrator certificationSalesforce Certified Agentforce Sales ConsultantSalesforce Certified Agentforce Service ConsultantSalesforce Platform App BuilderSalesforce Certified Business Analyst

About Highspring

highspring.com

Headquarters

Brentwood, Tennessee, United States

Company Size

1-10 employees

View Profile

Highspring is a professional services firm that helps organizations accelerate growth and transformation through consulting, managed services, and talent solutions. They combine strategy, digital and technology capabilities (including AI-enabled solutions), and flexible workforce offerings to improve agility and operational performance. Highspring serves enterprise clients across industries such as financial services, technology, manufacturing, consumer goods, and aerospace. Clients rely on them for end-to-end support—from brand and business transformation to managed delivery and talent deployment—to drive measurable business outcomes.