Capgemitecp3
The Salesforce Service Cloud Architect will own the detailed solution design for the Service track, combining customer service workflows, unified service data, and role-based analytics. This role involves designing Service Cloud capabilities, developing solution designs for digital engagement and voice capabilities, and supporting the NICE-to-Salesforce Voice roadmap. The architect will collaborate with data and analytics teams to define technical controls and guide implementation teams against enterprise architecture standards.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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