Concord
This role involves designing, developing, and supporting Salesforce Service Cloud solutions for customer service and contact center operations. The position requires expertise in building AI Agents, developing scalable Apex classes and Lightning Web Components, and managing Salesforce platform configurations. The ideal candidate will also handle integrations with enterprise applications and external systems to enhance service capabilities.
Headquarters
Eden Prairie, Minnesota, United States
Company Size
1001-5000 employees
Founded
2003
Concord USA is a digital consultancy that builds AI-driven, connected customer experiences for businesses. They combine digital experience design, data & analytics, and engineering & application development to deliver personalized, scalable engagement across channels. Core services include artificial intelligence consulting, e‑commerce and application development, and customer digital analytics. Concord positions itself as a strategic partner that uses data and technology to create seamless, measurable customer journeys and drive business outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Concord.
Concord didn’t post a salary, so this is our estimate from similar listings.