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Salesforce Solution Architect at Accenture - ApplyBlast

Salesforce Solution Architect

Accenture

1 month ago

3.9 on Glassdoor

Remote

Full Time

Senior

5 applicants

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About this role

This role involves leading enterprise-level Salesforce projects, translating customer requirements into optimized solutions, and driving best-practice UX design. The position requires collaborating with AI teams to create innovative solutions using technologies like Agentforce, Service Cloud, and Experience Cloud. The successful candidate will manage project delivery, provide client advisory services, and ensure the successful implementation of ITSM and Salesforce platforms.

Responsibilities

Facilitate business process reviews to identify customer requirements and processes
Translate customer requirements into Salesforce design leveraging best practices
Lead vision and strategy discussions with contact center and customer service leadership

Skills

Qualifications

B.S. in Computer Science, Engineering, or similar technical degree

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.