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Salesforce Support Specialist at Arizona State University - ApplyBlast

Salesforce Support Specialist

Arizona State University

3 months ago

4.8 on Glassdoor

Scottsdale, Arizona, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Salesforce Support Specialist provides front‑line technical assistance to Enrollment Coaches, handling day‑to‑day Salesforce questions, troubleshooting data and application issues, and performing basic declarative configurations. The role supports user account management, report and dashboard development, and translates operational needs into actionable Salesforce requests while collaborating with senior administrators.

Responsibilities

Provide front‑line Salesforce support to Enrollment Coaches
Troubleshoot data and application issues and resolve or escalate them
Configure page layouts, list views, flows, reports, and dashboards
Gather and document requirements to translate operational needs into Salesforce solutions
Assist with user account management, permissions, and data hygiene tasks

Skills

Qualifications

Bachelor's degreeSalesforce Administrator certification

About Arizona State University

asu.edu

Headquarters

Tempe, Arizona, United States

Company Size

10001+ employees

Founded

1885

View Profile

Arizona State University (ASU) is a large public research university headquartered in Tempe, Arizona, with multiple campuses and a comprehensive online education arm. The institution emphasizes interdisciplinary research and innovation—ranking No. 9 in the U.S. and No. 14 globally for interdisciplinary science—and focuses on preparing students for future careers. ASU offers a broad array of undergraduate, graduate, and professional programs across science, technology, humanities, and public service, with extensive industry partnerships and research centers. The university prioritizes access, entrepreneurship, sustainability, and community engagement to translate research into real-world impact.