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SAP Basis- Customer Engagement Manager at State of Illinois - ApplyBlast

SAP Basis- Customer Engagement Manager

State of Illinois

1 year ago

3.6 on Glassdoor

Hybrid

Full Time

Senior

0 applicants

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About this role

The Digital Customer Engagement Manager (dCEM) at SAP oversees end-to-end customer engagement and service delivery for SAP Cloud customers, focusing on S/4HANA and cloud solutions. The role involves managing customer lifecycle processes from onboarding to renewal, ensuring customer satisfaction, and collaborating with technical and internal teams to facilitate seamless service delivery.

Skills

About State of Illinois

illinois.gov

Headquarters

United States

Company Size

10001+ employees

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Illinois.gov is the official web portal of the State of Illinois that centralizes information and services from state agencies. The site helps residents, businesses, and visitors find government resources, forms, licensing and business services, employment opportunities, and news about state programs. It offers searchable agency directories, service portals, and links to places to go and things to see across Illinois. Users can access dedicated sections for government, business, and employment to interact with state services online.