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SAP C4C Business Analyst at Deloitte - ApplyBlast

SAP C4C Business Analyst

Deloitte

11 days ago

3.8 on Glassdoor

Onsite

Full Time

Medior

0 applicants

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About this role

The SAP C4C Business Analyst bridges business requirements and the SAP Cloud for Customer platform across Sales and Service workstreams. The role is accountable for functional design, configuration support, integration alignment, and continuous improvement of C4C-enabled processes spanning the full customer engagement lifecycle. This position involves gathering requirements, managing data quality, designing analytics, and ensuring system testing and quality assurance.

Responsibilities

Gather and document business requirements for Sales and Service Cloud workstreams
Support system configuration and personalization in alignment with business rules
Design and validate embedded analytics and dashboards covering customer service and data

Skills

Qualifications

SAP Certified Associate — SAP Sales CloudSAP Certified Associate — SAP Service Cloud

About Deloitte

deloitte.com

Headquarters

Belgrade, Central Serbia, Serbia

Company Size

10001+ employees

Founded

1845

View Profile

Deloitte is a global professional services network and one of the "Big Four," providing audit & assurance, tax, consulting, risk advisory, and financial advisory services through member firms in more than 150 countries. It serves public- and private-sector clients across industries with strategy, digital and technology transformation, cybersecurity, analytics, human capital, and transaction support. Deloitte combines deep industry expertise, technology partnerships, and multidisciplinary teams to drive measurable business outcomes, innovation, and sustainability. Clients rely on Deloitte for its global scale, regulatory knowledge, and integrated advisory and implementation capabilities.