SBN - Guest Services Operator
hollandamerica
About this role
A Guest Service Operator at Seabourn provides excellent phone support, assisting guests with reservations, inquiries, and complaints to ensure a satisfying cruise experience. They are knowledgeable about the ship's services, ports, and tours, and serve as a key point of contact for guests on board.
Skills
Qualifications
About hollandamerica
hollandamerica.comHolland America Line is a premium cruise company offering award‑winning voyages to destinations such as Alaska, the Caribbean, Europe and beyond. The line operates a fleet of mid‑to‑large ships focused on refined service, classic dining, enrichment programs, entertainment and a wide range of accommodations and onboard amenities. Cruise fares typically include lodging, meals and entertainment, with optional shore excursions and specialty experiences available. Headquartered in Seattle, Holland America markets to US travelers seeking a polished, traditional cruise experience with strong customer service.
About hollandamerica
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for hollandamerica.