Wolcott Group
The SBO Customer Service Specialist handles incoming inquiries from patients, departments, and billing agencies, ensuring compliance with WWT & UI Health insurance contracts and government payer policies. The role involves processing customer service requests, resolving disputes, and providing financial assistance screening while maintaining quality and compassion. The specialist utilizes multiple databases and applications to address patient concerns and ensure accurate billing practices.
Wolcott Group is a Microsoft solutions partner specializing in business transformation through technology, offering Microsoft Dynamics 365 Business Central, Business Analytics, and Dynamics CRM implementations. They also develop proprietary apps such as RealSTEEL, Real Shipping Dispatch, Real Case Management, and Real Scrap Journal to extend Dynamics 365 functionality for industries including metals manufacturing. As a trusted technology partner, they provide implementation, customization, and ongoing support services to help businesses improve productivity and grow profits.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wolcott Group.
Wolcott Group didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role
Senior Collections Representative Biller/Collector
UCSF
Senior Collections Representative Biller/Collector
The Regents of the University of California San Francisco
Patient Account Rep
Rady Children's Health (CHOC)
Intermediate Clinical Billing Specialist
University of Arkansas for Medical Sciences (UAMS)
Intermediate Clinical Billing Specialist
University of Arkansas for Medical Sciences (UAMS)
Billing and Coding Specialist
Surgery Partners